Method statement + bay map
The scope exactly as executed, bay by bay.
5-YR
Warranty Framework
A Warranty Is Only As Good As Its Records
Treatments on your roof are audited against records, not promises: the treated scope is documented, tested and co-signed, so the warranty has a spine — extendable to 10 years under the maintenance contract.
5year certificate standard
10with annual maintenance
100%close-out documentation
7emirates covered
Close-Out Documentation
The Handover File
Every job closes with a handover file and a signed certificate — six documents that give the warranty a spine.
Datasheets + batch references
Material specs and production batches actually installed.
As-treated photo record
Annotated before / during / after photos of every detail.
Water-tightness verification
Daily test records per bay — proof, not assumption.
Co-signed progress sign-offs
Our supervisor and site representative verify each day.
Warranty certificate
Signed 5-year certificate, 10 with the maintenance extension.
What Is Covered
- Water penetration at the treated details — laps, gutters, flanks, membranes, penetration throats listed in the file
- Workmanship defects arising from the executed scope
- Rectifications at covered details executed at no cost
Materials follow their manufacturer terms; workmanship follows ours.
What Is Not Covered
- Untreated roof areas, structural movement, storm damage beyond design norms
- Alterations to treated details without written approval — new plant bases, cable cuts, third-party trades
- The same exclusions every manufacturer warranty imposes
Certificate wording and the exact exclusion list are issued per project in the handover file.
If You Ever Report A Leak
How A Claim Runs
Three steps from photo to rectification — no lawyer-speak, no stalling.
Report
WhatsApp the leak photo plus the handover file reference to the duty engineer — the file reference routes the report straight to the project record.
Triage & visit
Covered-detail leak: a warranty visit is scheduled at the earliest date, confirmed against the as-treated records.
Rectified, no cost
Rectifications at covered details are executed at no cost. Non-covered causes are documented honestly with an option quote.
Claim reporting via support — WhatsApp or email sales@pebinternational.com.
Warranty FAQs
The treated waterproofing scope: the sealed laps, gutters, flanks and membrane areas listed in the handover file — against water penetration at the treated details. Materials follow their manufacturer terms; workmanship follows ours.
Yes — the maintenance extension (annual inspection + preventive cleans) extends the warranty to 10 years, under an annual maintenance contract with scheduled inspections.
Method statement, material datasheets, product batch references, annotated "as-treated" photos, water-tightness verification records per bay/day, and the signed warranty certificate.
Physical alteration of the treated details (new plant, cable routes cut through laps, gutter modifications) without our written approval, structural changes, or third-party works over the treated scope — same as every manufacturer warranty requires.
WhatsApp or email the leak photo + handover file reference; a warranty visit is scheduled at the earliest date and rectifications at covered details are executed at no cost. See support.
It attaches to the works, not the owner — it transfers with the property (e.g., on a villa sale) per the certificate terms.
Want The Warranty To Mean Something?
It starts with the documentation — and that starts with the survey.
